Shipping policy
Shipping Policy for Hoop Sculpt
Last updated: [2025]
Thank you for shopping with Hoop Sculpt! This Shipping Policy outlines how we process and ship your orders so you know exactly what to expect.
If you have any questions that aren’t covered here, feel free to contact us:
📧 Email: anajovk@icloud.com
📍 Physical Address: 1203 40th Ave, Hudsonville MI 49426, United States
1. Order Processing
• All orders are processed within 1–3 business days (Monday–Friday), excluding weekends and holidays.
• Orders placed after 2 PM or on weekends/holidays will begin processing the next business day.
• Once your order is processed and handed to the carrier, you will receive a shipping confirmation email with tracking details.
2. Shipping Methods & Delivery Timeframes
We offer the following shipping options:
Standard Shipping (Worldwide)
• Delivery Time: Estimated 7–20 business days (varies by location)
• Tracking: Yes provided via email once shipped
🚀 Express Shipping (Optional, if offered)
• Delivery Time: Estimated 3–7 business days
• Tracking: Yes
Delivery times are estimates and may vary due to carrier delays, weather, customs processing, or peak periods.
3. Shipping Costs
• We calculate shipping costs at checkout based on your location and the shipping method selected.
• Occasionally, promotional free shipping may be offered details will be noted on the website during the promotion.
4. International Shipping & Customs
• Hoop Sculpt ships to many countries worldwide.
• Import duties, taxes, or customs fees may apply and are the responsibility of the customer.
• We recommend checking with your local customs office for potential costs before ordering.
5. Order Tracking
Once your order has shipped:
• You will receive a tracking number via email.
• You can track your package directly with the carrier.
If you have trouble tracking your order, contact us and we’ll be happy to help.
6. Lost or Damaged Packages
• If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist with a carrier claim.
• Be sure to include your order number and photos if applicable.
7. Shipping Restrictions
• Some delivery locations (e.g., PO Boxes or certain regions) may not be supported by all carriers.
• If your address cannot be serviced, we’ll reach out to you with options.
8. Contact Us
📧 Email: anajovk@icloud.com
📍 Physical Address: 1203 40th Ave, Hudsonville MI 49426, United States